February 17, 2023

How to use WhatsApp for reselling business

Using WhatsApp for reselling business can be a great way to reach customers and manage orders more efficiently. By providing excellent customer service, promoting your products effectively, and using WhatsApp's features to your advantage, you can grow your business and increase sales. 

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How to use WhatsApp for reselling business

WhatsApp is a popular messaging app that can be used for a wide range of purposes, including for reselling businesses. It provides a convenient and accessible way to communicate with customers and manage orders, making it a great tool for small businesses.

Here are some tips on how to use WhatsApp for reselling business:

  • Create a dedicated WhatsApp business account: Use a separate phone number and WhatsApp account for your business to keep your personal and business communication separate. This will help you manage your business conversations and respond to customers in a professional manner.

  • Promote your WhatsApp number: Add your WhatsApp number to your website, social media profiles, business cards, and other marketing materials to make it easy for customers to reach out to you.

  • Create a catalog of your products: WhatsApp has a feature called "Catalog" which allows you to create a list of your products with details such as product name, description, price, and images. You can create a catalog of Edify products you want to resell. This makes it easy for customers to browse and select products.

  • Use WhatsApp for customer support: Provide quick and friendly customer support by responding promptly to customer queries, concerns, and feedback.

  • Keep sharing your Edify store via WhatsApp: the open rate of messages in WhatsApp is very high, almost close to 100%. When was the last time you completely ignored a WhatsApp message and let it stay with the notification icon? Use it for your advantage, if you the phone numbers of your prospects, share the Edify store link or the Edify products link via WhatsApp.

  • Use WhatsApp for marketing and promotions: Send out promotional messages, updates, and offers to your customer base through WhatsApp broadcast lists. Make sure to comply with WhatsApp's policies on spam and advertising.

Overall, using WhatsApp for reselling business can be a great way to reach customers and manage orders more efficiently. By providing excellent customer service, promoting your products effectively, and using WhatsApp's features to your advantage, you can grow your business and increase sales. 

Syeda Ruqayyah Banu
Marketing Executive, Winuall

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